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Policies and Rules

TERMS & CONDITIONS

Twelve Studio created the following policies and studio rules to ensure a safe and enjoyable environment in which to host your shoot. Please be thoughtful and observe the policies and rules that you and all clients have agreed to follow. 

 

Twelve Studio may modify the policies and rules at any time. It’s your responsibility to know and follow the most current policies and rules.

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Equal Opportunity Policy Statement

Twelve Studio maintains rental privilages without regard to race, religion, marital status, sex, or sexual orientation. All clients shall have full and equal access to the studio facility.

 

Prohibited Items and Activities

  • No drugs or smoking will be allowed on the premise : You cannot engage in any activity at Twelve Studio while under the influence of illegal drugs or alcohol. If you are noticeably under the influence, you will be asked to leave the premise and will not be given a refund. Alcohol is not permitted, except at the discretion of the owner. 

  • No Weapons: No weapons are permitted at Twelve Studio. 

  • No Pornography or Nudity: No photography, videography, and/or audio of explicit sexual acts are permitted. Nudity is not permitted even for artistic purposes. Boudoir is only allowed in "The Bedroom" studio. ALL sessions where a model is not fully clothed must obtain permission from owner at least two weeks in advance. If a session requested is not approved, the session will be cancelled and will follow the booking cancellation policy for refunds as described below. 

  • Misconduct: Including causing a nuisance to other clients, mistreatment of Twelve Studio staff, illegal activity, destruction/vandalism of Twelve Studio equipment or facilities will result in being asked to leave without refund. In the case of criminal activity, charges will be filed with local authorities.

 

Violation of Policies or Rules

If any client or guest violates any of the policies or rules, Twelve Studio will ask that person to stop or leave. A member’s violation of any of the policies or rules may cause Twelve Studio, in its sole discretion, to terminate that person’s rental privilages and/or other agreements.

 

Booking Rate

$100/hr for The Living Room

$100/hr for The Bedroom 

$75/hr for The Sun Room

 

Event Rates vary based on a variety of factors including type, size, space, & more.   Please contact erin@twelvestudio.co for a custom quote.

  1. Twelve Studio requires a 1 hour minimum rental unless prior approval is obtained by owner.

  2. Bookings that are extended after 6pm or before 8am are charged at an extended rate. This includes run over time.

  3. Payment in full will be charged to your card at the time of the session. 

  4. Twelve Studio does not accept cash, checks or money orders. 

  5. Twelve Studio will make every effort to be open during inclement weather. If we are unable to open the studio due to weather, we will credit your account and apply it to a rescheduled booking. If the studio is open and you cannot make it to the studio for your shoot, notify the studio with at least twelve (12) hours prior to the start of your booking; credit amount will be determined at that time.

  6. Your booking should include set up, break down, and clean up time. This includes but is not limited to setting up lights, makeup/hair prep, packing up, returning props, and check out. If you or anyone else involved in your shoot is occupying the studio area you will be charged for it.

  7. If the studio is available, you may enter the studio before your scheduled shoot time. You will be charged for that time in addition to your initially booked time, even if you end early.

  8. We will make every effort to accommodate shoots that run over the booked time. If no one has booked the studio after you, you may extend your time in the studio. You will be charged at the normal studio rental rate. You are not guaranteed over­time, so you should make every effort to finish your shoot during your booked time. Over time is at the staff’s discretion.

  9. Studio time is prorated in 30 minute intervals, rounded up.

  10. If you are recording audio during a shoot, please be aware that we cannot control the amount of ambient noise in the studio.

  11. Twelve Studio reserves the right to change the rental rates at any time.

  12. Twelve Studio reserves the right to increase rental fees for events. What constitutes an event is at our discretion. Please contact erin@twelvestudio.co if you would like to receive event pricing.

 

Booking Cancellations

Cancellations are as outlined as below.  To cancel your booking, send an email to erin@twelvestudio.co including the name on the booking, date, and time.

Cancellation Times are from the Start Time of the Booking. Percentages are based on the total amount of booking.

  • For cancellation more than 30 days before shoot: 100% refund

  • For cancellation more than 14 days before shoot: 100% credit towards a future shoot

  • For cancellation more than 7 days before shoot: 75%% credit towards a future shoot

  • For cancellation 48-72 hours before shoot: 50% credit towards a future shoot

  • For cancellation 24-48 hours before shoot: 25% credit towards a future shoot

  • For cancellation within 24 hours before shoot: no refund or credit

 

Studio Rules

  1. First time Clients will be required to receive a short orientation to the studio and the equipment. Orientation takes about 5 minutes and is complete at the begin of your booking time.

  2. No food or beverages are permitted within the studios with the exception of water. You may utilize the community lobby area for enjoying your refreshments.

  3. Clients are responsible for all damages caused during the rental. These charges are at the discretion of Twelve Studio.

  4. Clean up fees may be applied if the studio is left in an overly messy state including body paint, glitter, elements, etc. This is at the staff’s discretion. 

  5. Props including furniture may be used. You are expected to leave the studio as you found it. Please do not slide any furniture on the wood flooring.

  6. Do not enter studio spaces without permission from staff. Twelve Studio staff may enter any part of the studio at any time. 

  7. ANIMALS: No pets are allowed in the studio at any time. 

  8. MINORS: Persons under the age of 18 must have a parent/guardian with them at all times.

  9. MESSY SHOOTS: Any shoot that may become “messy” including but not limited to Glitter, Oil, Water, Mud, Food, Snow, etc must be approved with Twelve Studio in advance. Additional cleanup fees may apply.

  10. Studio furniture and props are available for rent on the app.

 

Disclaimers

Twelve Studio LLC is in no way responsible for loss or damage to client­ owned equipment, including cameras, lenses, lights, modifiers, and/or any other personal property.

Twelve Studio LLC is in no way responsible or liable for any personal injury or personal property damage incurred on the premises or while attending a Twelve Studio LLC workshop or any partnered events. Items left at the studio and not claimed within two weeks become property of Twelve Studio LLC.

 

Acknowledgement

This Agreement, including all documents referenced herein, represents the entire understanding between Twelve Studio LLC and any user of Twelve Studio LLC; including clients, members, non­members, staff of clients, friends, and family, and supersedes any other agreements, statements or representations. Headings used in this Agreement are for reference only and shall not affect the meaning of any terms. Any user of any portion of Twelve Studio LLC is deemed to have accepted the terms and conditions of this Agreement.

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